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Frequently Asked Questions
Sizing & Fit
Our sizing varies depending on the style. We are currently working on a size chart as a guide. Please refer to the product description for more details on size and fit.
- Bust: Measure around the fullest part of the bust.
- Waist: Measure around the narrowest part between your ribs and hips. This is usually just above your belly button.
- Hip: Measure around the widest part of your hips.
Orders & Payments
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. Final sale items are not eligible for return. Refunds are issued to the original payment method once your return is processed. Customers are responsible for return shipping costs unless the item is defective or incorrect.
We are unable to accept returns on certain items. These will be carefully marked before purchase.
Processing time – Orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has shipped.
Shipping rates & delivery times – Shipping rates are calculated at checkout based on your location.
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days
Please note: delivery times are estimates and may vary due to carrier delays.
Free shipping – We offer free standard shipping on orders over $99.
Order tracking – Once your order ships, you will receive a tracking number via email so you can follow your package every step of the way.
Shipping locations – We currently ship within the United States.
Lost, stolen, or delayed packages – We are not responsible for delays caused by shipping carriers. If your package is lost or significantly delayed, please contact us and we will do our best to help.
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Product Feel & Care
All of our garments should have wash and care instructions on the label, but in case they do not, this is a general guide to keeping your beloved clothes in the best shape possible. To extend the lifetime of your product, follow these general guidelines:
- Wash product in cold water with similar fabrics and colours (avoid cotton fabrics and towels).
- Avoid using fabric softeners, as they can interfere with the technical capabilities of our fabrics.
- Hang items to dry.
We strive to use the best materials and fabric blends according to the items we make. We understand that the feel and fit of our items are very important to our customers. Therefore, we hand-select the best materials and fabric blends to create the feel that our customers know us for.







